A navigation system for Ford's new semi-autonomous vehicle (scooter) controls that would be intuitive and foster trust, with functions including obstacle detection, emergent take-over, automatic speed control, automatic self-charging, etc.
Duration
Fall 2023
Team Size
4 people
Problem to Solve
Gain users' trust for semi-autonomous system
Design the functions to be intuitive and transparent to lower knowledge threshold to use
Target User
Scooter users, especially those rent scooters with app
Team Work
This project focus on prototyping proper user flow design to learn how to identify and place truly-needed functions intuitively, to create a smooth user experience.
- Started from random street interviews and field study, we collected a series pain points and questions regarding the existing scooter control system.
- With first-hand information and some secondary resources from online research, made affinity diagram to classify opinions and conclude major mechanisms to be realized.
- Conducted task analysis, functional cartography, and user workflow for each sub-function.
- Made prototype of scooter physical interfaces.
- Made draft-like low-fidelity paper prototype for digital interfaces with paper.
- Iterated design drafts based on user tests and group critiques.
- Made high-fidelity digital interface prototype on Figma.
My Role
Main designer, User tester
- Draft out the sketch structure and design the interfaces with information provided.
- Conducted user tests and group critiques, analyzed collected opinions.
- Together with another teammate, made the digital interface.
Other reflections:
Learned how to apply different design rules in practice, including guide users' attention with simplified icons of functions when functions are turned off, integrate control interfaces to reduce redundant work, classifying function areas, and use of graphical and semantic information.
The central idea is to think from users' view with the least possible prior knowledge and go through the workflow.
Other Materials:
Prototype Videos: